At SWDesigns, your satisfaction is our top priority. If you're not completely happy with your purchase, we’re here to help!

Returns

• You have 30 days from the date of delivery to return your item(s).

• To be eligible for a return, your item(s) must be unused, in the same condition you received them, and in the original packaging.

• To initiate a return, please contact us at [your email address] with your order number and reason for return.

Refunds

• Once your return is received and inspected, we’ll notify you about the status of your refund.

• If approved, your refund will be processed and a credit will automatically be applied to your original payment method within 5–7 business days.

Exchanges

• If you receive a damaged or defective item, we’re happy to exchange it for the same product at no additional cost. Please contact us within 7 days of receiving your order with photos of the damage.

Non-Returnable Items

• Custom or personalized products are non-returnable unless they arrive damaged or defective.

Shipping Costs

• Return shipping costs are the responsibility of the customer, unless the item was damaged or defective.

• Shipping costs are non-refundable.

If you have any questions or need further assistance, please reach out to us at [your email address]. We’re here to ensure a smooth and hassle-free experience!